I am convinced that focusing on enthusiasm, flow and personal talent has a positive impact on the way we interact with each other. It has consequences for the way we run organisations and how we organise society. It provides a different perspective on education, journalism, healthcare, government and business. My presentations, workshops and training courses are a reflection of the ideas in my books. They are intended to give insight into the dynamics of enthusiasm and provide practical guidelines for implementing these insights. My mission is accomplished if the audience walks out with plenty of energy and useful ideas to work with.

The dynamics of enthusiasm are relevant in every area because enthusiasm is an essential part of human interaction. So I feel privileged that I have been able to present to many different groups. The audiences have included Radio 3 FM DJs, dentists and undertakers. Regularly my clients are large companies, government agencies or educational institutions. Thanks to many international requests, I have also seen a lot of the world. By now I have given presentations on virtually every continent: to business people in India, market researchers in Canada and the police in Hong Kong.

The themes are also very diverse. Sometimes it’s about cultivating enthusiasm in customers and creating superpromoters, and sometimes about employee motivation. The emphasis could be on the NPS methodology, use of social media or storytelling. Or it could be about innovation, collaboration between departments or rational and emotional decision-making behaviour. Often it is a combination of these subjects. But always with the dynamics of enthusiasm as starting point.

My presentations cover the following subjects

  • Customer centricity, customer enthusiasm and superpromoters.
  • Effectively using NPS or other measures
  • Employee motivation and the internal dynamics of enthusiasm in organisations
  • Social Media and the dynamics of enthusiasm amongst clients and employees
  • Finding the Flame (purpose) of an organisation and the role of customer and employee enthusiasm.
  • Stimulating cooperation between teams, brands or countries (Flow).
  • Storytelling as a way of fanning enthusiasm (Flood)

In consultation with the client, I adapt my presentation in terms of topics, interactivity and length. I am happy to include specific information about the organisation or sector. The presentations are developed by a designer. They contain very little text – mainly images, videos, case studies, practical guidelines and inspiring examples from sport, music and business. Here you can see an impression of a presentation ‘Opening Social Media Week Rotterdam’. Feel free to ask for a verbal explanation or request a quotation without obligation via the contact form. I generally respond within one working day.


“Rijn Vogelaar made my day. He is an enthusiastic speaker that tells about the consequences of negativity in our society and what we can do to turn the tide. Well, listening to mister enthusiasm himself is the first step towards a more constructive society as far as I am concerned.”

Anke van Dalfsen-Driessen, MarCom professional

“The time flew by. Fascinating and fun presentation! ”

Els Langeveld-Pluym, DaCapo College Sittard English teacher, on Linkedin.

Rijn was the main speaker at our conference! The theme was: “The power of enthusiasm”.

Our target group for the congress was the entire spectrum of workers in the dental practice. From dentist to assistant, around 300 people in total. He also provided a workshop at our conference in 2018. This was based on his book “Fighting Negativity”. On both events he scored very high in the evaluations. A performance by Rijn has a very positive impact. There is a good balance between content and relaxation (humor, music). In this way he is able  to connect to all levels of his audience. In addition, Rijn is a flexible and relaxed person to work with. And of course he puts his believe in the ‘dynamics of enthusiasm’ into practice. By the way, the extra investment in his side kick, the guitarist James Whelligan, is definitely worth it!

Anne-Pieter van Riet, owner of the Dental Dental Academy

“Just attended a presentation by Rijn Vogelaar about customer focus, enthusiasm and NPS. I must say that I have always been critical about the NPS system but Rijn brilliantly extracts the essence of the theory and builds it up from there. Focus on the intended result and not on the method or system. Positivity and enthusiasm is the key! ”

Joost Geurts, Rabobank, on Linkedin

“Employee engagement is much more than just satisfaction or dissatisfaction. It is about pleasure, feeling safe and supported and being challenged on your strengths. About constant feedback and most importantly, having a higher purpose. Last Friday Mr. Rijn Vogelaar explained to our Management Team all about the Enthusiasm Theory and the “Flame”, Flow and Flood. “An eye opener! Facilitating “The Flow” – in my opinion – should be every manager’s objective. ”

Lotte Mastwijk, LC Packaging, on LinkedIn

“This afternoon I attended a theater lecture at Rijn Vogelaar. Super motivated – and of course bouncing with enthusiasm – I left the theater an hour and a half later.

Ellen Broekhuizen on LinkedIn

“The event on Customer Experience, NPS, Touchpoints was very interesting… but for me keynote speaker, Rijn Vogelaar, was the highlight of the day. As I was the only Flemish participant out of 250, I didn’t know him, but from now on I’m a fan. I have three extra books to read! ”

Erna Grosemans on LinkedIn

Social Media Week

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On a regular basis I share the stage with musicians or other speakers. You can find a description of some of these co-presentations below.

Co-presentation with James Whelligan on enthusiasm and live music

Musicians experience enthusiasm on different levels. They allow themselves to be inspired, achieve flow with other musicians and if they are lucky, stand before an ecstatic crowd from time to time. Companies can learn a great deal from these dynamics. James Whelligan is a singer-songwriter and frontman of Annexe the Moon. In our presentations, James demonstrates enthusiasm from the perspective of a musician. Not just by talking about it, but also by performing live!

A link to a trailer of a co-presentation with James Whelligan:

If he receives sufficient notice, Jamie is happy to come from London to provide the musical accompaniment and give his perspective as a musician.